​

Xaulted Dezinez Refund & Return Policy

Effective Date: 05/03/2026

At Xaulted Dezinez, we take pride in the quality and uniqueness of our products. If you are not satisfied with your purchase, please review our policy below.

Returns

• Returns must be requested within 14 days of delivery.

• Items must be unused, unworn, unwashed, and in their original condition with all tags attached.

• Items returned without prior authorization may not be accepted.

To initiate a return, contact us at: [insert email address] with your order number and reason for return.

Non-Returnable Items

The following items are not eligible for return or refund:

• Custom or made-to-order pieces

• Limited edition or clearance items

• Items showing signs of wear, alteration, or damage after delivery

Refunds

Once the returned item is received and inspected:

• Approved refunds will be issued to the original method of payment.

• Refunds typically process within 5–10 business days depending on your financial institution.

• Original shipping costs are non-refundable.

Exchanges

We will replace items only if they are defective or damaged upon arrival. If you need an exchange, contact us within 7 days of delivery.

Damaged or Incorrect Orders

If you receive a damaged or incorrect item, please email us within 48 hours of delivery with:

• Your order number

• Photos of the item and packaging

We will arrange a replacement or refund if the issue is verified.

Return Shipping

• Customers are responsible for return shipping costs unless the return is due to a defect or order error by Xaulted Dezinez.

• We recommend using a trackable shipping service, as we cannot guarantee receipt of returned items.

Contact

For all return or refund inquiries:

Xaulted Dezinez Customer Support
Email: info@xaulted-dezinez.com